SMS Messaging Send and receive SMS directly from your website to engage customers, share updates, and respond faster
WhatsApp Messaging Connect with customers on WhatsApp using one-on-one messaging, automated notifications, and personalized conversations
Messaging Automation Automate SMS and WhatsApp messages for inquiries, order updates, reminders, and customer follow-ups
Shared Team Inbox Manage all customer conversations in one shared inbox, collaborate with your team, and never miss a message
HelloSend is a customer communication platform that helps businesses manage SMS and WhatsApp conversations from one place. Teams can send one-to-one messages, manage customer enquiries, share updates and reminders, and keep conversations organized through a shared inbox.
Businesses can also use HelloSend to automate routine customer communication, such as appointment reminders, order updates, notifications, and follow-up messages. Shared inbox capabilities help teams collaborate on conversations, assign ownership, and maintain visibility into previous customer interactions.HelloSend includes features such as one-to-one SMS and WhatsApp messaging, automated messaging workflows, shared team inboxes, conversation history, reusable message templates, and delivery tracking. The platform is designed to support day-to-day customer communication without requiring complex setup or coding.By bringing messaging, automation, and team collaboration together, HelloSend can help businesses manage customer communication more consistently across sales, support, and operational use cases.