My Tickets

Live chat, help desk and ticketing

Non ci sono ancora recensioni

Piano gratuito disponibile

Panoramica My Tickets

Live chat and ticket inbox
Team support workflows
Customer ticket hub
Reports and service levels

My Tickets is a live chat, help desk and ticketing system for your site. It brings live chat conversations and customer support tickets together in your dashboard, so your team can handle conversations, review ticket details, update statuses and priorities, and assign work to the right agent or team. Set up agents, teams, roles, and permissions to match the way you work. Team members can manage their availability, and built-in notifications help them keep track of updates. You can also set up your site's live chat experience and collect requests through an offline form when your team isn't available. Give customers a member-facing ticket area where they can search for support tickets and check their status. Customise its appearance to fit your site. Use reports to review support activity, and configure service level settings for your team's workflow. From the first live chat message through ticket follow-up, My Tickets gives your team a shared help desk workspace to organise customer service and keep customers informed.

Categorie

Comunicazione Chat

Disponibilità:

L'app è disponibile in tutto il mondo.

Lingue dell'app:

Inglese

Puoi tradurre tutti i contenuti dell'app mostrati sul tuo sito in qualunque lingua.

Requisiti del sito:

In evidenza in

Supported in Aria,

Le nuove app

App sviluppata daJosh Roberts

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Valutazione e Recensioni

Questa app non ha ancora ricevuto recensioni: valutala prima di tutti.

Piani e prezzi

Pacchetto Basic

Gratis

Get started with a taste of what our app can do. This plan includes 1 agent, 1 team, 1 new ticket per month, and 1 chat conversation per month. It’s designed as a light introduction, so you can explore the core features and get a feel for how the app works before deciding whether to upgrade.

Pacchetto Essential

6

/mese

Up to 1 Agent

Up to 1 Team

50 New Tickets/Month

100 Chat Conversations/Month

Pacchetto Team

10

/mese

Up to 5 Agent

Up to 5 Team

150 New Tickets/Month

250 Chat Conversations/Month

Pacchetto Advanced

13

/mese

Unlimited Agents

Unlimited Teams

Unlimited New Tickets/Month

Unlimited Chat Conversations/Month

* Il prezzo è in USD.

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