bowtiedwithloveeve
17 feb 2025 The template it self is lovely (5 stars).
I purchased it and spent the 72 hours trying to use it (I have some experience with design). I quickly realized that it would take way to much time to learn the necessary information just to make simple edits to the template. I asked for a refund but it was denied. A non-refundable policy on product that you must buy to see if you can make it work is simply not acceptable. My issues are with the Marketplace refund policy and their lack of compassion....
Risposta del venditore
Hi! 👋 I'm so sorry you had a tough time with the template. 😔 Thanks for the 5-star review on the design though! ⭐ I understand your frustration with the Wix Marketplace refund policy – I wish I could help with that. 🙏
The template was built in Wix Studio, which is a bit more advanced than the regular Wix Editor. I actually have a Wix Editor version too! 😊 I'd love to give it to you for free. Just contact me directly and I'll send it over. Hopefully, this will be much easier to work with! 😊...